13:00 – 17:00
This Privacy Policy applies to DigitalChameleon.ai ABN 53 637 906 248. It explains how we collect, use, store, and protect your personal information, and how you can exercise your rights over it.
This policy does not cover information submitted on third-party platforms such as LinkedIn, Instagram, or YouTube, even where we communicate through them.
We collect only what is necessary to deliver our services and improve your experience. Nothing more.
Name, address, email address, phone number, company name, and service details you provide when engaging with us.
Data collected through cookies or similar technologies about how you interact with our website and services, including pages visited, session durations, and feature usage.
If you connect your calendar to schedule appointments with us, we access event durations and free/busy status only. Your calendar content is not read, stored, or shared with any third party.
Any additional information you choose to share with us through enquiry forms, onboarding flows, or direct correspondence, used solely to respond to you and improve our services.
Your information enables us to deliver the services you engage us for, keep those services running reliably, and make them better over time.
We use contact information to respond to your questions, process requests, and send service-related updates where required.
Marketing or news communications are sent only with your consent, where required by law.
We use data to meet legal obligations, including taxation, anti-money laundering, and counter-terrorism requirements, and to protect our business, users, and systems.
We share personal information only where strictly necessary and only in these three circumstances. Any Google user data accessed through our platform is protected strictly according to the Google API Services User Data Policy, including Limited Use requirements.
Third parties engaged to perform services on our behalf, such as identity verification providers. They are bound by confidentiality obligations and permitted to use your data only for the specific service they provide.
Where required by applicable law, court order, or to protect the rights and safety of DigitalChameleon.ai, our users, or the public.
In the event of a merger, acquisition, or sale of our business or assets, personal information may transfer to the successor entity, subject to equivalent privacy protections.
We apply technical, administrative, and physical safeguards proportionate to the sensitivity of the data we hold.
All personal information is stored on secure servers located in Australia. When data is transferred outside Australia, we ensure it receives the legal and contractual protections required under applicable privacy law.
We retain personal data only as long as necessary to provide services to you, fulfil contractual obligations, or comply with legal and regulatory requirements. Once no longer needed, data is securely deleted or anonymised, unless retention is specifically required by law.
Our infrastructure includes encryption in transit and at rest, access controls, audit logging, and regular security reviews. As a governed AI execution platform, these are not afterthoughts, they are foundational to how we operate.
Under applicable data protection laws you have the following rights. To exercise any of them, contact us at [email protected].
Access, correct, or request deletion of your personal data
Restrict or object to how your data is processed
Request that your data be transferred to a third party in a portable format
Withdraw consent at any time where processing is based on consent
Be free from fully automated decision-making that produces legal or similarly significant effects
We use cookies to understand how visitors use our site, store preferences, and support analytics tools including Google Analytics.
A cookie consent banner is displayed on your first visit. You may accept or reject non-essential cookies at any time. For details on Google Analytics data use and how to opt out, see Google Partner Sites.
We operate a free internal complaint resolution process. To raise a concern, gather any supporting documents and contact us at [email protected]. We will acknowledge your complaint and provide a written response within 30 days.
If your complaint remains unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC):
GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992
Email: [email protected]
Web: www.oaic.gov.au
Level 11, 66 Clarence Street
Sydney NSW 2000, Australia
Third-party links on our site operate under their own privacy policies. Our website does not currently respond
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Wed, Thu, Fri, Mon, Tue: 13:00 – 17:00