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We respect your data. Full stop.

This Privacy Policy applies to DigitalChameleon.ai, ABN 53 637 906 248.
It explains how we collect, use, store, and protect your personal information, and how you can exercise your rights over it.

This policy does not cover information submitted on third-party platforms such as LinkedIn, Instagram, or YouTube, even where we communicate through them.

What We Collect

Personal information we may hold about you.

We collect only what is necessary to deliver our services and improve your experience. Nothing more.

Identity Information

Who you are

Name, address, email address, phone number, company name, and service details you provide when engaging with us.

Usage Information

How you use our site

Data collected through cookies or similar technologies about how you interact with our website and services, including pages visited, session durations, and feature usage.

Calendar Integration

Scheduling only

If you connect your calendar to schedule appointments with us, we access event durations and free/busy status only. Your calendar content is not read, stored, or shared with any third party.

Other Voluntarily Provided Data

What you choose to share

Any additional information you share through enquiry forms, onboarding flows, or direct correspondence, used solely to respond to you and improve our services.

How We Use It

Your information is used to serve you, nothing else.

Data from connected accounts is governed solely by the Connected Accounts section.

Service Delivery

Your information enables us to provide, maintain, and improve our services, keep them running reliably, and make them better over time.

Communication

We use contact information to respond to enquiries and fulfil requests, process questions, and send service-related updates where required. Marketing or news communications are sent only with your consent, where required by law.

Legal & Operational

We use data to meet legal obligations, including taxation, anti-money laundering, and counter-terrorism requirements, and to protect our business, users, and systems.

Connected Accounts

Your connected data works only for you.

Access & Use

You can connect third-party accounts such as Google Workspace and Microsoft 365 so DigitalChameleon.ai can work with your email, files, spreadsheets, and messages within workflows you configure. We access only the data needed for the features you enable and use it only to provide them. We do not sell this data, use it for advertising, marketing or analytics, or use it to train generalized AI or machine learning models. Where AI models process it to deliver a feature, our providers do not retain it or use it for training. Our staff do not read it without your consent, except where required for security or by law.

Disconnecting

You can disconnect an account at any time. We then stop accessing it immediately, revoke the access tokens, and delete the associated data in line with your organisation's data retention settings.

Provider Terms

Data from each connected provider is handled in accordance with that provider's terms. For example, DigitalChameleon.ai's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Sharing Your Information

We do not sell or rent your data.

We share personal information only where strictly necessary and only in three circumstances.

Service Providers & Business Partners

Bound by confidentiality

Third parties engaged to perform services on our behalf, such as identity verification providers, permitted to use your data only for the specific service they provide.

Legal & Regulatory Authorities

Where the law requires it

Where required by applicable law, court order, or to protect the rights and safety of DigitalChameleon.ai, our users, or the public.

Business Transfers

Equivalent protections carry over

In the event of a merger, acquisition, or sale of our business or assets, personal information may transfer to the successor entity, subject to equivalent privacy protections.

Storage and Security

Stored securely in Australia. Retained only as long as needed.

We apply technical, administrative, and physical safeguards proportionate to the sensitivity of the data we hold.

Australian Servers

All personal information is stored on secure servers located in Australia. When data is transferred outside Australia, we ensure it receives the legal and contractual protections required under applicable privacy law.

Retention Periods

We retain personal data only as long as necessary to provide services, fulfil contractual obligations, or comply with legal and regulatory requirements. Once no longer needed, data is securely deleted or anonymised, unless retention is specifically required by law.

Security Safeguards

Our infrastructure includes encryption in transit and at rest, access controls, audit logging, and regular security reviews. As a governed AI execution platform, these are not afterthoughts, they are foundational to how we operate.

Your Rights

You are in control of your personal data.

Under applicable data protection laws you have the following rights. To exercise any of them, contact us at sales@digitalchameleon.ai.

Access, correct, or request deletion of your personal data
Restrict or object to how your data is processed
Request that your data be transferred to a third party in a portable format
Withdraw consent at any time where processing is based on consent
Be free from fully automated decision-making that produces legal or similarly significant effects

Used to improve your experience. You choose.

We use cookies to understand how visitors use our site, store preferences, and support analytics tools including Google Analytics.

A cookie consent banner is displayed on your first visit. You may accept or reject non-essential cookies at any time. For details on Google Analytics data use and how to opt out, see Google Partner Sites.

Complaints

Not satisfied? We want to hear it.

We operate a free internal complaint resolution process. To raise a concern, gather any supporting documents and contact us at sales@digitalchameleon.ai. We will acknowledge your complaint and provide a written response within 30 days.

If your complaint remains unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).

Office of the Australian Information Commissioner

GPO Box 5218, Sydney NSW 2001

Phone: 1300 363 992

Email: enquiries@oaic.gov.au

Web: www.oaic.gov.au

This policy may be updated from time to time. Continued use of our services constitutes acceptance of any changes. For questions about this policy, contact sales@digitalchameleon.ai.

Chameleon

Get in Touch

sales@digitalchameleon.ai

ABN 53 637 906 248

Australia

Level 11 / 66 Clarence Street
Sydney NSW 2000

South Africa

Mac Mac Building, Maxwell Office Park Magwa Crescent, Waterfall City, Midrand, 2090

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